Pou Tuahu is the management and administrative sector of the Trust and takes the position of direction, leadership and guidance of the organisation. This team is responsible for the development and implementation of policies and procedures, training, and monitoring of the full operations of the organisation.
Within this team are the Tumuaki, Kaiwhakahaere (Service Managers), supported by the Administration Team.
Mātāpuna is one of the residential contracts of the organisation which provides full time, long term residential accommodation and care to people who have an Intellectual and Physical disability. Mātāpuna translated is the “source of the river”.
We refer to our residents as “Whamere” translated as the people living in our residential homes and was given to us by our Kuia Bubbles Mihinui in 1996 at our opening.
We have supported people of all ages, ranging from 18 and above, and we pride ourselves in being a leader in disability support.
As one of Rotorua most trusted disability services providers, our team is deeply committed to delivering high-quality, values-driven care that puts people first, and we ensure each person, and their support network, have independence, choice, and control.
Our Whamere are supported 24 hours a day, 7 days a week by highly skilled staff. Staff members attend regular tikanga and care-giving training as well as specialised training when required. Staff are also encouraged to participate in NZQA accredited courses.
The entry criteria for a person wanting to join our whanau (family) is, he/she must have a primary diagnosis of an intellectual disability and must be at least 18 years of age and will require a NASC assessment.
If you are interested, please enquire by using the contact us link.
Punarua is our second residential contract of the organisation which provides full time, long term residential accommodation and care to people who have a Long-Term Chronic Illness.
Punarua translated is the “second source of the river”.
We refer to our residents as “Pakeke” translated as mature adults.
Some individuals may need higher levels of support and more frequently scheduled and unscheduled assistance, yet they still do not require the medical monitoring, nursing care or supervision that is provided in a rest home or hospital environment. This is where Punarua may be the right choice to help maintain your safety and well-being.
Those eligible for Punarua services include high-risk seniors, adults with an acquired brain injury or physical disability and those living early dementia.
Our Pakeke are supported 24 hours a day, 7 days a week by highly skilled staff. Staff members attend regular tikanga and care-giving training as well as specialised training when required. Staff are also encouraged to participate in NZQA accredited courses.
The entry criteria for a person wanting to join our whanau (family) is, he/she must have be approved by a needs assessment carried out by Lakes NASC
If you are interested, please enquire by using the contact us link.
This service offers a range of programmes that will stimulate, motivate and encourage self-development for people with disabilities.
We have four different programmes to offer:
Ao Manaaki ki Rau Aroha
This programme is designed for people with an Intellectual Disabilities. Every term a theme is selected, and all resources, energies and objectives culminates with a performance or production celebrated at the end of the term
Ao Manaaki ki Rau Huia
This programme is designed for Pakeke who are independent. If you into fluid art, diamond art, mosaic, candle making, soap making, and making Rongoa, sewing, knitting, Housie, budgeting, harakeke, mirimiri or just want to hang out and watch some TV/movies than this programme is for you.
Ao Manaaki ki Rau Arataki
This programme is designed for those who are interested in bone carving, wood carving, furniture restoration, sketching, Maori Visual Arts using different mediums.
Kapa Haka
The name of our group is “Kakapa Te Manawa”. This is for everyone who wants to perform
All programmes are flavoured with our cultural uniqueness to enhance our knowledge of Tikanga Māori and provide exposure to our cultural value. The programmes are designed so that community integration is of a high priority.
Operating Times
Monday to Friday 9.00am – 3.00pm
If you are interested, please enquire by using the contact us link.
Whether you require advice, guidance, advocacy or just a listening ear, then Kaha Tū maybe the pathway needed to point you in the right direction.
The role of Kaha Tū is to empower, support, understand and clarify any concerns an individual or their family members may have.
Kaha Tū is the community development services sector of the Trust and the link to the community.
This team also offers presentations and training to the community, and other service providers. Please ask for Dorothy or Doug.
Te Whanau Tokotokorangi Trust has a DIAS (Disability Information and Advisory Service) contract with Ministry of Social Development. So, if you need any support to access services, have concerns with any services, need support to access equipment at home or need support with a needs assessment please contact us, we are here to help.
Our services are free and confidential. We travel to wherever we are needed.
If you are interested in contacting Kaha Tū, please enquire by using the contact us link.
Tiwhaki Hinengaro is the educational arm of the organisation and has created its own training packages, which are interactive stimulating, informative and fun. Training modules include:
- Disability Awareness
- Family Dynamics
- Working with Challenging Behaviours
- Recognising Abuse
- Cultural Awareness & Competencies
- Emergency Management
- Self-Development
- What is Holistic?
- Alternative Healing
All these modules are instructed through a Kaupapa Māori perspective.
Tiwhaki Hinengaro is responsible for facilitating the Trust’s internal training programmes.
If you are interested in any training or seminars, please enquire by using the contact us link.